Managed Services

Our team is available Monday through Friday to provide prompt assistance and resolve any IT issues that may arise. We proactively monitor your systems to detect and address potential problems before they impact your operations.

We anticipate and address IT issues before they impact your operations, minimizing downtime and maximizing productivity.

We understand that each business has unique IT requirements. Our Managed Services are tailored to your specific needs, allowing us to deliver personalized solutions that align with your goals and objectives.

With our set-fee support subscription, you have full visibility into your IT support costs. No hidden charges or unexpected expenses. Our transparent pricing structure enables you to budget effectively and allocate resources wisely.

Our team of experienced IT professionals brings a wealth of knowledge and expertise to the table. We provide strategic guidance, leveraging the latest technologies and best practices to help you make informed decisions and achieve your business objectives.

As your business evolves, our Managed Services can scale alongside it. Whether you’re expanding, downsizing, or adopting new technologies, we have the flexibility to adapt our support services to match your changing needs.

Experience efficient and reliable Desktop support with our on-call Remote Help Desk services. Our dedicated team of experts is just a phone call or ticket away, ready to assist you and your team with any end-user related issues remotely. From troubleshooting software or OS problems to identifying hardware issues and even offering guidance on technology usage, and password support, we are here when you need us. Our Company Help Desk subscriptions are based on headcount and support times, offering part-time options from 9:00 am to 1:00 pm, or 9:00 am to 5:00 pm, Monday through Friday. With either option, you can rest assured that your team will receive the assistance they need, precisely when they need it.

Stay ahead of potential problems and optimize your system performance with our proactive Monthly Maintenance services. Our experienced technicians conduct thorough system checks, apply updates and patches, perform security audits, virus scrubs, review backups, and optimize key components of your IT infrastructure. By minimizing downtime and maximizing productivity, we ensure that your systems are operating at their best. Choose from our two- or four-hour monthly maintenance packages to suit your business requirements and keep the lights on.

Certain IT tasks require an onsite presence, and our Comprehensive Weekly Onsite IT Support is here to provide hands-on assistance. Our skilled technicians visit your location on a weekly basis to address hardware installations, network troubleshooting, workstation configurations, software updates, and more. With our comprehensive support, your technology will run smoothly, allowing you to focus on your core business. We offer flexible support options with two, four, six, or eight-hour support visits up to three days a week at a blended support rate for the term.

If you need regular onsite IT support but don’t require a full-time presence, our Part-Time Onsite Blanket IT Support offers the perfect solution. Our technicians are available onsite five days a week from 9:00 am to 1:00 pm, ensuring that your IT needs are met efficiently. With our discounted blended support rate for the term, you can enjoy reliable IT support tailored to your specific requirements.

For businesses that demand ongoing, dedicated onsite IT support, our Full-Time Onsite Blanket Support is the ideal choice. Whether you need co-managed corporate or enterprise support, fully managed business services, our expert technicians seamlessly integrate into your team. They track cases, provide immediate assistance, address IT issues, manage infrastructure, and ensure a seamless technology experience for your employees, groups, and teams under your roof. With five-day coverage from 9:00 am to 5:00 pm, our technicians are committed to delivering reliable, predictable, and efficient IT support. Plus, if you require additional support staff, you can add a second technician at half the hourly rate.